Patient Privacy Policy

At JTS Medical Centre, we are committed to protecting the privacy and confidentiality of our patients’ personal and medical information. We understand that patients’ trust in us is based on our ability to keep their information secure and confidential. We adhere to the guidelines set forth by the Dubai Health Authority (DHA) to ensure that our patients’ information is kept secure and confidential.

We only collect information that is necessary for the provision of medical care to our patients. This information may include personal and medical information such as name, address, date of birth, medical history, and test results. We use this information only for the purpose of providing medical care to our patients and for billing and administrative purposes.

All patient information is stored securely and confidentially in our electronic medical records system. Access to this system is restricted to authorized personnel only, and we take appropriate measures to protect against unauthorized access, use, or disclosure of patient information.

We do not disclose patient information to third parties unless required by law or with the patient’s written consent. We may disclose patient information to other healthcare providers involved in the patient’s care to ensure continuity of care and appropriate treatment.

Patients have the right to access their medical records and to request corrections to any inaccurate information. Patients also have the right to request that their information not be disclosed to certain individuals or organizations.

We comply with all guidelines set forth by the Dubai Health Authority regarding patient privacy and confidentiality. We regularly review and update our policies and procedures to ensure ongoing compliance.

At JTS Medical Centre, we take patient privacy and confidentiality seriously. We are committed to protecting our patients’ personal and medical information and ensuring that it is used only for the purpose of providing medical care.